Overview

NotBot is a desktop app that watches your live show and prints labels the moment something sells: auction wins, Buy It Now purchases, accepted offers, giveaways, and more. It gives each buyer a box number that stays the same for the whole show, so packing after the show is fast. What prints is up to you: a box label for each new buyer (the default), an item label for every sale, or both.

These docs describe exactly how NotBot behaves: what it records from your show, when it prints, what every setting changes, and what works on each platform.

What's covered

• Get Started: what you need, installing, signing in, and your first label.
• Step-by-Step Guides: one task each, with a screenshot for every step.
• Core Features: print modes, when NotBot prints, what it records, label sizes, and printers.
• Reference: every setting, the label designs and editor, the dashboard, show history, and the print queue.
• Platform & Compatibility, Account & Billing, and Troubleshooting: platform support, your account, updates, privacy, and fixes for common problems.

Press F1 in NotBot, or choose Help and docs from the menu under your email at the top right, to open these docs in a NotBot tab.

What NotBot is not

• Not a streaming app. You still go live on your platform (Whatnot, Poshmark Live, eBay Live, District, or TikTok Shop). Most sellers go live from a phone or tablet and run NotBot on a computer beside it. You can also go live from inside NotBot's built-in browser after turning on Allow camera and microphone in Customize › Advanced Settings › Show behavior.
• Not a shipping label printer. NotBot prints labels for sorting items by buyer during and after your show. It does not print carrier shipping labels.
• Not affiliated with Whatnot, Poshmark, eBay, District, or TikTok. NotBot is built by MellowTools. Whatnot, Poshmark Live, eBay Live, District, and TikTok Shop are all supported. See Platform Support.

Looking for the FAQ?

Short answers to common questions are at /notbot/faq. These docs go deeper.